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Fixed-fee service · London and the Home Counties

When the council says no: a fixed-fee Rescue Plan within seven working days

When the council says no, we find the route to yes, or the least costly way forward. Send any refusal notice, enforcement letter, over-conditioned approval or application that has stalled, and within seven working days you have a Rescue Plan: a forensic reading of the decision, what actually went wrong, every route still open with its deadline and its odds, and a fixed fee for the one we recommend. For homeowners and builders across London and the Home Counties.

Fee model
Fixed fee
Typical timeline
Plan within 7 working days
Coverage
London and the Home Counties
Quote
Within 24 hours
01Who this is for

Is this the right service for your project?

  • Homeowners holding a refusal notice for an extension, loft, outbuilding or conversion
  • Owners served with an enforcement notice, a planning contravention notice or a breach of condition notice
  • Applicants with an approval so loaded with conditions that the scheme no longer works
  • Anyone whose application has stalled: stuck in validation, past the eight weeks, or going quiet
  • Builders whose client's job has stopped because permission fell through mid-project
  • Sellers and buyers who found unauthorised works during conveyancing
02Scope

What's included, and what isn't

Every quote lists exactly these items. No surprises after you've signed.

What's included

  • Same-day check of every deadline that applies, confirmed to you in writing
  • Forensic review of the decision notice, officer report, consultation responses and the policies cited
  • Review of the drawings and statements that were submitted, and what they failed to show
  • Search of comparable decisions and appeals at the same council for the same kind of scheme
  • The Rescue Plan: every route still open, with its deadline, cost, timescale and our honest view of the odds
  • Our recommended route and a fixed fee for carrying it out, deducted from the Rescue Plan fee if you instruct us
  • A short call to walk you through the plan and answer questions
  • For enforcement cases, the immediate steps to protect your position before the notice takes effect

Not included (we coordinate these)

  • Carrying out the recommended route, which is quoted separately as a fixed fee within the plan
  • Council application fees, which since December 2023 are payable on resubmissions as well
  • Planning barristers or consultants where a hearing or inquiry is unavoidable
  • Specialist reports such as daylight and sunlight, heritage, arboricultural or structural
  • Physical alterations needed to make an unauthorised build acceptable
03Process

How it works and how long it takes

  1. Step 01Day 0

    Send the notice

    Photograph or forward the decision notice, enforcement letter, approval with conditions or the reference of the stalled application, with the drawings if you have them. WhatsApp is fine. We acknowledge the same working day and tell you immediately if a deadline is close.

  2. Step 02Within 24 hours

    Fixed fee, same deadlines confirmed

    Within 24 hours you have the fee for the Rescue Plan in writing and a note of every deadline that applies to your case, so nothing lapses while the review runs.

  3. Step 03Working days 1–5

    Forensic review

    We read the officer report line by line against the policies cited, the consultation responses and the drawings that were submitted, and check comparable decisions and appeals at that council. The question is not whether the officer was right; it is what, precisely, would change the answer.

  4. Step 04Within 7 working days

    The Rescue Plan

    A written plan setting out every route still open: revised resubmission, appeal, retrospective application, variation or removal of conditions, non-material amendment, a certificate of lawfulness for existing works, or in some cases stopping. Each has its deadline, cost, timescale and our view of the odds, and one is recommended with a fixed fee.

  5. Step 052–3 weeks to lodge

    Carrying it out

    If you instruct us, the Rescue Plan fee is deducted and the same designer prepares the revised drawings, statement, appeal or application and lodges it. Resubmissions are usually lodged within two to three weeks; a householder appeal is then decided by the Planning Inspectorate and a resubmission by the council within eight weeks of validation.

04Fees

How our fixed fee for Permission Rescue works

One fee, agreed in writing before you commit. Send us the documents and the fee is quoted within 24 hours.

Fixed fee, confirmed in writing before we start.

Indicative pricing

The Rescue Plan is one fixed fee, quoted in writing within 24 hours of receiving your documents and deducted from our fee if you instruct us to carry out the recommended route. Excludes VAT, council fees and any specialist consultants. There is no fee to lodge a planning appeal.

Council fees, building control fees, structural engineer, party wall surveyor and specialist reports are always separate. We list them in every quote.

Send your documents

What the Rescue Plan contains

A refusal notice tells you the council said no. It rarely tells you why in a way you can act on. The Rescue Plan is the document that does. It sets out, in plain English, what the officer actually objected to and which policy each objection rests on; where the submitted drawings or statements left that objection unanswered; what comparable schemes the same council has approved or refused, and what inspectors have said on appeal about that policy; every route still open to you, with its deadline, its cost, its timescale and our honest view of the odds; and the route we recommend, with a fixed fee to carry it out.

It is written to be read by you, and to be handed to a lender, a buyer, a builder or a solicitor if you need to show them where the project stands.

The routes we weigh

A revised resubmission. The most common answer. The scheme is redrawn to remove the reasons for refusal, with a covering statement that shows the officer exactly how each one has been met. Since December 2023 the council charges a new application fee for a resubmission; there is no longer a free second attempt.

A householder appeal. Lodged with the Planning Inspectorate within 12 weeks of the decision, decided by written representations, usually within four to six months. There is no fee to appeal. It is the right route when the decision misapplied policy or ignored precedent, and the wrong one when the scheme simply asked for too much.

A retrospective application. Under Section 73A, for works already carried out. Judged on the same policies as if the works had not been built, so the case has to be made on merit, not on the fact that it exists.

Varying or removing conditions. A Section 73 application to change a condition that makes the approved scheme unworkable, or a non-material amendment, decided within 28 days, where the change is small.

A certificate of lawfulness for existing works. Where the works have been in place long enough to be immune from enforcement, the certificate is the proof a buyer’s solicitor will accept.

Responding to enforcement. An appeal against the notice on one or more of the statutory grounds, a retrospective application, or negotiated compliance. The right choice depends on the notice, the works and the evidence, and on how many days are left.

When the honest answer is to move on

Some schemes cannot be rescued at a cost that makes sense. A rear extension that breaches a daylight test by a wide margin, a loft that a conservation area policy plainly excludes, a conversion that the council has refused three times on the same ground. When that is the position, the Rescue Plan says so, explains why, and sets out the least costly way forward: a smaller scheme that would pass, a different route to the same space, or stopping before more money is spent. We would rather lose the second instruction than watch you pay for an appeal we do not believe in.

Enforcement: the clock is running

An enforcement notice takes effect on the date it states, no sooner than 28 days after it is issued. An appeal lodged before that date suspends the notice; one lodged after it is out of time and the notice stands. If you are holding one, send it today. We confirm the effective date and the compliance period the same working day, before the review begins.

05Questions

Frequently asked questions

What can I send you?

Anything the council has issued: a decision notice refusing permission, an approval with conditions you cannot live with, an enforcement notice, a planning contravention notice, a breach of condition notice, or simply the reference of an application that has gone quiet. Add the drawings and any officer report if you have them. A photograph of the letter on WhatsApp is enough to start.

How quickly do I need to act?

A householder appeal must be lodged within 12 weeks of the date on the decision notice. An appeal against an enforcement notice must be lodged before the date the notice takes effect, which is at least 28 days after it was issued. Resubmissions have no statutory deadline but the council's reasons get harder to answer as policy moves on. We confirm the deadlines that apply to your case within 24 hours of receiving the documents, before anything else.

Is it worth appealing, or should I resubmit?

It depends on why you were refused. Where the officer applied policy correctly and the scheme simply asked for too much, a revised resubmission that answers each reason is usually faster and more likely to succeed than an appeal. Where the decision misread policy, ignored a precedent or rested on a judgement an inspector might not share, an appeal can be the better route. The Rescue Plan gives you our honest view of the odds for each, and we will tell you when neither is worth your money.

I have received an enforcement notice. What should I do first?

Do not ignore it and do not start altering the works before you have advice. Note the date the notice takes effect and the compliance period. Send it to us the same day: an appeal suspends the notice until the appeal is decided, but only if it is lodged in time. In many cases a retrospective application or a certificate of lawfulness is the better route, and the plan will say which.

The works were done years ago. Can they be made lawful?

Often, yes. Development becomes immune from enforcement after ten years for breaches that began on or after 25 April 2024; the older four-year rule still applies to building works and changes to a single dwelling substantially completed before that date. A Lawful Development Certificate for existing use or development is the formal proof, and it is what a buyer's solicitor or lender will ask for. We assess the evidence and prepare the certificate application where the case is there.

Can my builder send the notice for me?

Yes. Builders regularly bring us refusals and enforcement letters on their clients' behalf so the job can restart. We need the owner's authority to act as agent before we lodge anything with the council or the Planning Inspectorate, and the owner receives the Rescue Plan directly.

Does the Rescue Plan fee count towards the work?

Yes. If you instruct us to carry out the recommended route, the Rescue Plan fee is deducted from the fixed fee for that work. If the plan concludes that the best course is to stop, you have paid for one report and saved the cost of an application that would have failed.

06Examples

Example projects

Typical projects showing the constraints we work through and the planning route we would take.

Proposed loft floor plan for a hip-to-gable and rear dormer conversion to an Edwardian semi in TwickenhamExample project
Loft conversionTwickenham, Richmond

Loft Conversion in Twickenham, Richmond upon Thames

Hip-to-gable roof extension with a rear dormer to an Edwardian semi-detached house in a Twickenham conservation area, creating a master bedroom and bathroom in the roof.

Typical route: Householder planning application in an Article 4 conservation area

Proposed loft floor plan for an L-shaped rear dormer loft conversion on a Victorian terrace in HackneyExample project
Loft conversionStoke Newington, Hackney

Loft Conversion in Stoke Newington, Hackney

L-shaped rear dormer loft conversion to a two-storey Victorian terrace, adding a double bedroom and en-suite within the 40 m³ permitted development allowance.

Typical route: Permitted development, proved with a Lawful Development Certificate

Proposed ground floor plan of a 3.5 m deep rear extension to a Victorian terrace in Highbury, IslingtonExample project
Rear extensionHighbury, Islington

Rear Extension in Highbury, Islington

Full-width single-storey rear extension, 3.5 m deep with three rooflights, to a Victorian terrace in a Highbury conservation area, creating an open kitchen and dining room.

Typical route: Householder planning application in a conservation area

Site plan of a Beckenham garden showing the 20 m² garden office positioned in the far cornerExample project
Outbuilding / garden roomBeckenham, Bromley

Garden Office in Beckenham, Bromley

Insulated 20 m² garden office with a 2.5 m high flat roof, placed within 2 m of the rear and side boundaries of a suburban garden in Beckenham, Bromley.

Typical route: Permitted development under Class E, proved with a Lawful Development Certificate

07Guides

Read before you start

GuideUpdated Oct 2026

Retrofitting a 1930s semi in London: what to do first

Start with the fabric, not the boiler: loft insulation and draught-proofing first, then check whether your walls are cavity or solid, then floors and windows, and only then heating and ventilation. Keep ventilation working as the house gets tighter. If you are also extending or converting the loft, do the insulation once while the building is open, because that work brings Building Regulations Part L into play. External wall insulation and cladding can need planning permission, particularly in a conservation area or under an Article 4 direction.

GuideUpdated Sept 2026

How much does an architect cost for a house extension in London?

For a London house extension the planning-stage design fee is set mainly by the extension type: a single-storey rear or side extension typically sits at £1,900–£2,500, a wraparound at £2,800–£3,500 and a two-storey extension at £3,000–£3,800, excluding VAT. A Building Regulations package typically adds 110–140% of the planning fee. Council fees (£264 for a Lawful Development Certificate, £120 for larger home extension prior approval, £528 for a householder application), the structural engineer and any party wall surveyor are separate. The quote tool gives an indicative figure for your own extension.

GuideUpdated Sept 2026

How much does an architect cost in London? Fees by project type (2026)

For planning drawings and submission on a typical London home, expect a fixed fee of around £1,900–£2,500 for a single-storey rear extension, £3,000–£3,800 for a two-storey extension, £2,000–£2,600 for a rear-dormer loft, £2,800–£3,400 for a mansard and £1,300–£1,700 for a garden room, excluding VAT. A Building Regulations package typically adds 110–140% of the planning fee. Council fees, the structural engineer, party wall surveyors and building control are always separate. The quote tool gives you an indicative figure for your own project in two minutes.

Next step

Send us the notice. The clock may already be running.

Photograph the decision notice or enforcement letter and send it by WhatsApp or the contact form. We confirm the deadline that applies and quote a fixed fee within 24 hours.

Send your refusal notice

or call +44 20 3400 9917 · WhatsApp us

Free and without obligation. Nothing to pay until you accept a written fee proposal.